Ticket 43864466 opened for this. (Of course CSR suggested upgrading to 92n. Took much restraint to say cloud backup was completely broken - as opposed to stopped - in that firmware release. "But… (View Post)

Then click on the Information menu item, then select Contact Us. For the Reason select "My profile is not correct" and explain what you're seeing. Good luck! (View Post)

@MosabKhalifeh - log into your account, and on the top menu select My Profile, and then select My Profile from the drop-down menu. Your points are shown on the lower, left-hand side of the resulting … (View Post)

One suggestion to try. Create an Address Object for your CW Control server. Then create a new Address Group, call it "GAV Exclusions Group" and add the new CW Address Object. Go to Security… (View Post)

An extract of my TSR - to feed the case: #System : EXP Cloud Backup_START Cloud Backup Enabled : Yes Use MySonicWall Cloud Backup Service: Yes Use Secure HTTP to communicate to Service: No Server Add… (View Post)