Comments
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This certainly needs more investigation. Please contact SonicWall Support using the link below. https://www.sonicwall.com/support/contact-support/ Thanks!
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Hello @djhurt1 , What firmware are you on? On 6.5.4.5, you can see the audit records to see if any changes were made to the configuration. Thanks!
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Hello @djhurt1, Is this firewall associated to GMS? The settings might have been pushed through GMS. Thanks!
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Hello @Dieter , We are aware of this issue and it is already reported. You may contact SonicWall Support to get the Hotfix file to resolve this issue. It is targeted to be fixed on the 6.5.4.6 which is a Beta release at this point. I would suggest using the Hotfix firmware until it's web posted. I hope that helps! Thanks!
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Hey @Nevyaditha , A KB article with all the different scenarios and possible reasons for HA failover would be just perfect! Good job on this one too!!
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Perfect! I am glad that the issue is fixed! You have nice day ahead!!
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Hello @JamesD , I would suggest using log automation for alerts with the following log set to Alert. Navigate to MANAGE | Log Settings | Base Setup | VPN -> VPN IPsec -> IPsec Tunnel Status Changed set to Alert. The email that you will get, should look something like below 12/04/2019 3:55 427 VPN VPN IPsec IPsec Tunnel…
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@JanRogowski, I see that you are on 6.5.1.1 firmware, you can either upgrade to 6.5.1.5 (maintenance release on GR branch) or 6.5.4.5 (latest maintenance release). Also, please check for the DNS server configuration and make sure that they do not have public DNS IPs there. You can leave them on 0.0.0.0 if you do not have…
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Hello @JanRogowski , Could you please let us know the version of NetExtender you are using? The following KB explains the configuration procedure for SSLVPN. You would need to check if there are any unnecessary SSLVPN client routes or VPN access added to the client you are testing with? Also is this SSLVPN connection made…
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Hello @MikeBa , I could not find a guide specific to 10.0.6. Here is the Getting started guide for ES 9.2. You can go to the 'Configuring Host Settings on the Console' section and that should answer everything you need. I hope that helps! Thanks!
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Hello @JP98S , That error clearly indicates that the NSA 2600 is on a very old firmware because of which the cipher suites from the browser have nothing is common with the firewall. You can try logging in using HTTP and that should work. If HTTP management is not turned ON, you can either SSH using putty or using console…
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Hello Michael@BWC , If the firewall has rebooted, the GUI Logs are wiped out. We search for the reason in the tracelogs. Showing the following just as an example: 01/22/2018 21:12:31 - 1205 - High Availability - Alert - On HA peer firewall, Interface X8 Link Is Down 01/22/2018 21:13:06 - 1206 - High Availability - Alert -…
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Hey @Poorni_5 , I checked on a TZ 500W with 6.2.9.2 firmware and I do see those options available. Thanks for pointing that out. The source from where I got this info was wrong. I will check with the right person to fix that. Thanks!
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Hello @marct191, You can use the following article to create CFS exclusions. Thanks!
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Although, SSLVPN is a one-time purchase, this method works for other services as well, even if they have expired. As long as you can see the option to buy the service, it works. I had to help a customer for something similar and it went through. Here is the KB for the same. I hope that helps! Thanks!