Larry All-Knowing Sage ✭✭✭✭
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Agreed on both counts. However, I understand that the engine behind the scenes is probably trying to obtain the actual IP address to figure out if it is within - or without - the country block parameters. A wild card would present two levels for this to generate and sort through... But, just the same: RFE #1 - Adjust Geo…
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Well, I'll be. The documentation does NOT state that when you Archive a report, a new section appears underneath the Scheduled Reports box, called Archive, which does allow you to download your report. RFE: please get someone to update the doc...
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@shiprasahu93 - no one went into the "Connection Failures" dialog. I'm looking at that function now and do not see any reference to the IP addresses of the DCs nor the device. Although I do see all the failures of my laptop because I didn't have the SonicWall certificate installed in my browser when I started working on…
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@shiprasahu93 , curious to know what you mean by "did not show up"? I just had an extended tech support email thread for two weeks with Datto about a cloud-managed network switch that was not reporting back. At the client's site, and after an hour with Datto support helping me reflash the firmware and reset the device,…
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What's your hurry? And without any response are you sure you adequately addressed the issue(s)? These forum threads are available via Google search. Someone may have a similar question in another 3 months or years. They might want to weigh in with additional information that the OP didn't provide. Why would you want to…
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Great stuff, I guess. But what is the public-facing URL and procedure for reporting Capture ATP false positives? I'm asking because I received an email stating there was a virus in third-party vendor-supplied software.
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Requested by Support to open Chrome Console and access the page. Final error message sure looks like a SonicWall back-end problem: Can anyone tell me if MAR-18733 is a JIRA tracking number? And if so, what's the status?
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The error: Update failed: Invalid Page There was an unknown error accessing this page Is clearly in the CSC cloud-based code / back-end because looking at Capture ATP on the client shows valid data. The first case has been closed as a duplicate of the second because the client's Flow Status was down at the time of the…
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Current status of 43436645: SW support filed JIRA for backend team to review MAR-18733- Case set to waiting on engineering
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Fails in both Firefox and Chrome - both at current software versions.
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@shiprasahu93 , have you encountered the following error with Capture ATP - Status? Update failed: Invalid Page There was an unknown error accessing this page Because I am now getting this on other client sites...
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I opened a case: 43436645. Let's see how long it takes to get picked up - and if what you say helps. Thanks! Larry
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@Halon5 , I could sit down and write a list - I guess. But that would mean documenting every time I experience a problem. Which I guess I could do while I was waiting - as opposed to getting frustrated (yet again). The thing is, I hear from my clients that this is a problem for them, but they don't have the patience and…
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@Bruce, If you are looking for a centralized location to view various security offerings on one pane of glass, you should take a look at RocketCyber. They include support for both AlienVault and SonicWall.
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If that's the case, then it would behoove SonicWall to update their documentation to include the note to partners (and customers) to perform a manual backup of the configuration and settings - and to ensure that Enable Audit is established - before adding the device to the Capture Security Center. Nothing as significant as…